Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only. They are games of chance and should never be viewed as a way to earn money or solve financial problems. The house always has a mathematical advantage, and losing is always a possibility. Please gamble only with money you can afford to lose.

Age Verification

Online gambling in New Zealand is strictly for individuals aged 18 years and older. By accessing any online pokie or casino site, you confirm that you are of legal age and comply with all local laws and regulations. If you are under 18, please do not participate in any gambling activities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you experience any of the following, seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for bills, rent, food, or other essentials
• Hiding gambling activity from family, friends, or partners
• Spending more time and money on gambling than intended
• Feeling anxious, irritable, or restless when not gambling
• Lying about the amount of money spent on gambling
• Neglecting work, study, family, or personal responsibilities due to gambling
• Borrowing money to fund gambling activities
• Failed attempts to reduce or stop gambling
• Gambling to escape problems, stress, or negative emotions

Self-Help Tools & Controls

Most reputable online casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a cap on the amount you're willing to lose
• Time Limits: Receive reminders or automatic logout after a set period
• Reality Checks: Regular pop-up notifications about your gambling session duration and spending
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Account Closure: Request permanent closure of your account

Take advantage of these features—they are designed to help you gamble responsibly.

Support Organizations in New Zealand & Worldwide

If you or someone you know is struggling with problem gambling, help is available:

New Zealand

• Problem Gambling Foundation (PGF): Free, confidential support and counselling services. Phone: 0800 664 262 | www.pgf.nz
• Gamblers Anonymous Aotearoa New Zealand (GAANZ): Peer support meetings and resources. www.gamblersanonymous.org.nz
• Samaritans: Crisis support available 24/7. Phone: 1737 (free call or text). www.1737.org.nz

International Resources

• UK - GamCare: Free support and self-help tools. www.gamcare.org.uk
• UK - GamStop: National self-exclusion scheme. www.gamstop.co.uk
• Australia - Gambling Help Online: Confidential counselling and information. www.gamblinghelponline.org.au
• Canada - Responsible Gambling Council: Evidence-based resources and support. www.responsiblegambling.org
• USA - National Council on Problem Gambling: Helpline and resources. www.ncpgambling.org

If You Need Help

Please reach out today. Problem gambling is a treatable condition, and support is available. Whether you're concerned about your own gambling or that of a loved one, don't hesitate to contact the resources listed above. All services are confidential and non-judgmental.

If you're in crisis, contact Samaritans at 1737 (New Zealand) or your local emergency services.